PRANCE METALWORK BUILDING MATERIAL CO.,LTD is an enterprise focusing on the design and quality of the products like decorative metal ceiling panels. Our design team is composed by a master designer who has the responsibility to make decisions about the way the creative process should evolve, and a number of technical designers specialized in the industry for years. We also employ the industry experts to dominate the production process from materials selection, processing, quality control, to quality inspection.
Through the endless efforts of our R&D staff, we have successfully made our achievements in spreading PRANCE brand reputation globally. To meet the increasing demand of the market, we continually improve and update the products and vigorously develop new models. Thanks to the word-of-mouth from our regular and new customers, our brand awareness has been greatly enhanced.
In order to build mutual trust between customers and us, we make a big investment in cultivating a high performing customer service team. To provide superior service, our customer service team adopts a remote diagnostics at PRANCE. For example, they provide real-time and effective troubleshooting solution and targeted advice on how to maintain the product. In such ways, we hope to better meet their customers’ needs which previously may have been neglected.